How do I return an item?Returns & Exchanges
Thank you for your Ma'mitons purchase. If you are not fully satisfied with your purchase you may return non-sale items for a full refund or an exchange. Please contact us via email at email@example.com o or phone at 1800-515-8957 to obtain an RA (Return Authorization) number. Do not forget to provide the order number and reason for your return or exchange.
Please place a new order online and follow the return instructions mentioned above. This will result in the fastest delivery of your preferred items.
Ma'mitons products are handmade and very unique by their nature. Slight imperfections are normal and we believe that they add to the beauty and authenticity of our artisans' work. However, if you receive an item that is defective, damaged or incorrect please contact us (via email at firstname.lastname@example.org or phone at 1800-515-8957) within 5 days of delivery and we will gladly replace it at our expense.
International Returns & Exchanges
The customer is responsible for all duties or taxes. If you return an item or refuse an item and we are charged a tax, that duty or tax amount will be deducted from your order total before we credit your account.